Grievance Redressal

To register a grievance, please take a look at the information below.
We've detailed it out for you, step by step.

Level 1:

  • For quickest response, chat with us through support centre in the profile tab of your Scapia App

  • Email us: care@scapia.cards 

  • For any complaints, reach out to Scapia Telephone number: 080-48675100 

  • Write to us on Address: Scapia Technology Private Limited – 2nd Floor, Tower-B, Mantri Commercio, Bellandur, Bengaluru, Karnataka - 560103

Level 2:

  • If you are not satisfied with the response from Level 1, please escalate the issue by sending an email to grievance@scapia.cards. 

Level 3:

Pronounced as 'skay-pea-uh'

Registered office

2nd Floor, Tower-B, Mantri Commercio,

Bellandur, Bengaluru, Karnataka 560103

Customer Service

Chat with us on the app

+91 80486 75100

To report a loss or stolen cards or a fraudulent transactions

Newsroom

Important links

© SCAPIA TECHNOLOGY PVT. LTD. 2022-23

Scapia Federal Credit Card is issued and managed by Federal Bank. All transactions facilitated through your Scapia Federal credit card fall within the safety and regulatory norms outlined by our partner bank

While Scapia is the force behind your seamless credit card experiences, we want to clarify that we are not a bank and do not possess a banking license. We're here to make your everyday spends more rewarding and your travel dreams come true, while Federal Bank ensures your financial transactions are secure and well-protected at all times

Disclaimer: You may have noticed some brand logos used on this website to indicate where you, as a user, may or may not have spent money. We don’t endorse these brands. Nor do these brands endorse us. The logos of the specific brands are owned by them

Pronounced as 'skay-pea-uh'

Registered office

2nd Floor, Tower-B, Mantri Commercio,

Bellandur, Bengaluru, Karnataka 560103

Customer Service

Chat with us on the app

+91 80486 75100

To report a loss or stolen cards or a fraudulent transactions

Newsroom

Important links

© SCAPIA TECHNOLOGY PVT. LTD. 2022-23

Scapia Federal Credit Card is issued and managed by Federal Bank. All transactions facilitated through your Scapia Federal credit card fall within the safety and regulatory norms outlined by our partner bank

While Scapia is the force behind your seamless credit card experiences, we want to clarify that we are not a bank and do not possess a banking license. We're here to make your everyday spends more rewarding and your travel dreams come true, while Federal Bank ensures your financial transactions are secure and well-protected at all times

Disclaimer: You may have noticed some brand logos used on this website to indicate where you, as a user, may or may not have spent money. We don’t endorse these brands. Nor do these brands endorse us. The logos of the specific brands are owned by them

Pronounced as 'skay-pea-uh'

Registered office

2nd Floor, Tower-B, Mantri Commercio,

Bellandur, Bengaluru, Karnataka 560103

Customer Service

Chat with us on the app

+91 80486 75100

To report a loss or stolen cards or a fraudulent transactions

Newsroom

Important links

© SCAPIA TECHNOLOGY PVT. LTD. 2022-23

Scapia Federal Credit Card is issued and managed by Federal Bank. All transactions facilitated through your Scapia Federal credit card fall within the safety and regulatory norms outlined by our partner bank

While Scapia is the force behind your seamless credit card experiences, we want to clarify that we are not a bank and do not possess a banking license. We're here to make your everyday spends more rewarding and your travel dreams come true, while Federal Bank ensures your financial transactions are secure and well-protected at all times

Disclaimer: You may have noticed some brand logos used on this website to indicate where you, as a user, may or may not have spent money. We don’t endorse these brands. Nor do these brands endorse us. The logos of the specific brands are owned by them

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